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Support Center

We're here to help you succeed

Quick Help

Getting Started

  • Sign up for a 14-day free trial
  • Add your first job or project
  • Track expenses and income
  • Generate your first report

Common Questions

  • How to export tax reports
  • Managing multiple clients
  • Setting up recurring expenses
  • Accessing ProfitTrackr from a mobile browser

Frequently Asked Questions

How does the free trial work?
You get full access to all ProfitTrackr Pro features for 14 days, no credit card required. After the trial, you can continue with our free plan or upgrade to Pro for $19/month.
Can I cancel my subscription anytime?
Yes! You can cancel your Pro subscription at any time. You'll continue to have access until the end of your billing period, then your account will switch to the free plan.
How do I export my data?
You can export all your data from the Tax Report section. We support PDF exports for reports and CSV exports for raw data that you can import into Excel or other accounting software.
Is my data secure?
We encrypt data in transit with HTTPS and store account data in managed cloud services. We only share data with the service providers described in our Privacy Policy when required to operate ProfitTrackr.
Can I use ProfitTrackr from my phone?
Yes. The web application works in modern mobile browsers and currently requires an internet connection. A native mobile app with offline support is in development.

Need More Help?

Our support team is ready to assist you with any questions or issues you may have.

Response Time

Within 24 hours

Support Hours: Monday - Friday, 9:00 AM - 5:00 PM (Mexico Time)
We respond to all inquiries in the order they are received.

Ready to Get Started?

Start your free 14-day trial today and see how ProfitTrackr can help your business.